Surestay Plus By Best Western Orlando Lake Buena Vista, Lake Buena Vista - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

8200 Palm Pkwy, Lake Buena Vista, Florida, United States, 32836

SureStay Plus by Best Western Orlando Lake Buena Vista is a family-friendly resort strategically located near popular attractions including Walt Disney World and Universal's Volcano Bay. The resort's design features high ceilings and large windows that create a bright and airy atmosphere in common spaces. Offering cozy accommodations complemented by excellent service, the resort boasts unique amenities such as an outdoor swimming pool and complimentary shuttle services to nearby theme parks.

Location

Situated in Lake Buena Vista, the resort is just a five-minute drive to Walt Disney World, making it an ideal base for exploring the area. Notable attractions like SeaWorld Orlando and Aquatica are within a short driving distance. The hotel is well-connected, ensuring easy access to local transportation and airport facilities.

Rooms

The resort offers 123 inviting guest suites featuring either one king or two queen beds, with separate living and kitchen areas. Each suite includes air conditioning, a seating area, and a flat-screen TV with cable channels. Amenities like fully-equipped kitchens with full-size refrigerators and microwaves provide convenience for longer stays.

Eat & Drink

Guests can enjoy a complimentary full breakfast each morning, which is a highlight for many visitors. There are also dining areas where guests can relax and socialize. The resort does not specify a full restaurant service but ensures all culinary necessities are met for a convenient dining experience.

Leisure & Business

The resort features an outdoor swimming pool and a hot tub, perfect for unwinding after a day of activities. A fitness center is also available for guests wishing to maintain their workout routines. Additional amenities include a business center and tour organizing services to enhance guests' stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Queen Suite Two Queen Beds Sofa Bed

Max:

2 persons

51 m²

Bed options:

2 King Size Beds

Shower

Bathtub

room details

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King Suite Disability Access

Max:

2 persons

51 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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One-Bedroom King Suite

Max:

2 persons

51 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Lake Buena Vista 3.6 km

Airports

Orlando International (MCO) 25.4 km

Orlando Executive (ORL) 30.9 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Suites

I really enjoyed the large one-bedroom suite that I stayed in. It had a comfortable living area and a well-equipped kitchenette, which made it perfect for our family. The variety of TV channels kept the kids entertained during downtime.

Justin121. USA, 2024-03-15Read full review on

Great Breakfast Buffet

I was pleasantly surprised by the complimentary breakfast. There were plenty of options including fresh fruits, waffles (even Mickey Mouse-shaped!), eggs, and sausages. It was a perfect start to our busy park days!

Emerson99. UK, 2024-05-10Read full review on

Convenient Business Options

I appreciated the access to a small business center where I could use a computer and printer. It made it easy to print out theme park tickets and other travel documents quickly.

ScottFirst. Canada, 2024-08-25Read full review on

Relaxing Pool Area

The outdoor pool area was nice for unwinding after a long day at the parks. The jacuzzi was perfectly heated, and the patio area had a relaxing vibe that made it inviting to spend some time there.

Christian76. Australia, 2024-06-30Read full review on

What’s included

General

Free Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Lift
Gift/Newsstand
Ice machine
Multilingual staff

Sports & Fitness

Fitness centre
Tennis
Golf course

Guest Parking

Kitchen
Cookware/ Kitchen utensils

Services

Room service
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

Breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast

Business

Business centre
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Jacuzzi

Room features

Air conditioning
Heating
In-room safe
Sitting area
Tea and coffee facilities
Dining table

Self-catering

Kitchen
Cookware/ Kitchen utensils

Media

Flat-screen TV
Telephone

Location

8200 Palm Pkwy, Lake Buena Vista, Florida, United States, 32836

Map view

street view

8200 Palm Pkwy, Lake Buena Vista, Florida, United States, 32836

City landmarks

Amusement Park

Walt Disney World Resort

5.9 km

Crossroads Shopping Center

1.5 km

Dolly Parton's Dixie Stampede

1.7 km

Store

Publix Super Market at Regency Village Shopping Center

1.1 km

11953 S Apopka Vineland Rd

Orlando for Families

860 m

Little Lake Bryan

980 m

Amusement Park

Epcot

5.4 km

Theme Park

Breakout Escape Rooms

1.1 km

Breakout Escape Game

1.1 km

Mall

Crossroads Of Lake Buena Vista

1.1 km

Mosque

Islamic Center of Orlando

1.2 km

The Orlando Premier Outlets Shopping Center

2.8 km

Church

Mary Queen of the Universe Shrine

4.0 km

Walt Disney World Maingate East

1.2 km

Maa Durga

1.4 km

Prime Factory Outlet Mall

3.1 km

Air Force Fun

2.7 km

Grand Cypress Boulevard

1.7 km

Lake Eve

2.0 km

Disney Quest

1.7 km

Pirate's Cove Adventure Golf

1.7 km

Amusement Park

SeaWorld Orlando

4.1 km

Jewish Community Center

1.8 km

Walt Disney World Resort

World of Disney

2.7 km

Event hall

House of Blues

3.2 km

Park

Dr. P. Phillips Community Park

2.3 km

Rainforest Cafe

2.2 km

8200 Vineland Avenue

MARNI - Orlando Premium Outlets

3.0 km

The National Shrine of Mary

3.9 km

Nearby

Central FL Tourist Info Ctr

250 m

Restaurants

Orlando Pizza and Deli

1.3 km

12118 Turtle Cay Cir

Chicken Now

3.5 km

8200 Vineland Ave Orlando Vineland Premium Outlets Level 1

Sundial Cafe

3.5 km

8200 Vineland Ave

Taco Bell

3.2 km

8200 Vineland Ave

Auntie Anne's

3.2 km

8200 Vineland Ave Ste 1233

Currito Burrito

3.2 km

8200 Vineland Ave Orlando Vineland Premium Outlet

Tcby

3.2 km

8200 Vineland Ave Ste 1238

A&W Restaurant

3.2 km

8200 Vineland Ave # 1160

Reviews and Ratings

Feedback from previous guests about their experience

68%

liked the resort and would come back again

6.8/10

Nice

Rooms

6.2

Location

8.8

Service

7.3

Dining

6.3

4/5 based on 1185 reviews

#183 of 390 hotels in Orlando based on Tripadvisor

Neil

United Kingdom, February 2025

6.6/10

I had a somewhat mixed experience at Surestay Plus By Best Western Orlando Lake Buena Vista. The spacious suite was perfect for my family, complete with a kitchenette that made our stay comfortable. However, I encountered issues with cleanliness and outdated furnishings that detracted from the overall experience. On the plus side, the breakfast was enjoyable, which was a nice way to start the day! 😊

Rooms

6.0

The spacious suite layout with a kitchenette was ideal for my family, but the cleanliness left much to be desired.

Service

6.0

The staff were generally friendly; however, I felt they were somewhat careless with my requests.

Location

8.0

The hotel is conveniently located near the Disney parks and various dining options, making it a great spot for our needs.

Dining

7.0

I really enjoyed the complimentary breakfast; it was hot, fresh, and a great help when traveling with kids.

Facilities

6.0

While the facilities were spacious, some aspects, like the outdated kitchen area and general cleanliness, needed attention.

Charles

United Kingdom, December 2024

7.2/10

I had a bit of a mixed experience during my stay at Surestay Plus by Best Western. While the convenience of the location was fantastic and the staff were friendly and helpful, I was disappointed with the cleanliness and condition of the room. It definitely feels like the property could use some renovations and better housekeeping practices.

Rooms

5.0

My suite had a mini kitchen, but it was under-equipped and not very clean. The carpets and floors seemed like they hadn't been vacuumed. I also found cockroaches during my stay, which was unsettling.

Service

8.0

The staff I encountered were friendly and accommodating. Check-in was efficient and they helped me with a room change promptly when needed.

Location

10.0

The hotel is perfectly located close to Disney and various restaurants, making it very accessible for family outings and theme park visits. It's definitely a highlight of the stay.

Dining

6.0

Breakfast was underwhelming; I expected more options, especially given the current circumstances. The pancakes were decent, but the breakfast hours felt a bit limited for families.

Facilities

5.0

I noticed that the pool wasn't heated and was not well-maintained, which was disappointing. Additionally, the overall state of the facilities could really use improvement.

Rob

United Kingdom, December 2024

7.6/10

My stay at Surestay Plus By Best Western was quite a mixed bag. The spacious king room felt more like a suite, perfect for relaxing after long days at the parks. However, I noticed the hotel was undergoing renovations, which made some areas look a bit rough around the edges. While the breakfast and shuttle service were solid, I had some concerns about the cleanliness in certain spots. Overall, it was a decent place to stay considering the location and comfort but there's room for improvement. 🌟🏨

Rooms

8.0

The king room was spacious, resembling more of a suite than a standard hotel room, which I appreciated.

Service

8.0

Most staff members were friendly and accommodating, making my experience enjoyable.

Location

9.0

The location was ideal, just a short ride away from Disney parks and near plenty of dining options.

Dining

7.0

The complimentary breakfast was decent, with good options to fuel up before hitting the parks.

Facilities

6.0

While some areas were under renovation, the overall facilities felt adequately maintained.

Justin

United Kingdom, December 2024

6.8/10

I had a mixed experience during my stay at Surestay Plus. The location was fantastic, just a short drive to Disney World, making it easy to access the parks. However, the hotel's condition showed signs of needing renovations, with some outdated amenities and cleaning issues. While the staff was friendly and helpful, and the breakfast was decent, I encountered a few discomforts like the noisy air conditioning and some cleanliness concerns.

Rooms

6.0

The suite layout was spacious and comfortable, which was great for my family, but the air conditioning was incredibly loud, rattling the room during the night.

Service

8.0

The staff was genuinely nice and very helpful, which made my experience a bit more enjoyable despite the other issues I faced.

Location

9.0

The location was perfect for visiting Disney, just 10-15 minutes away, and there were plenty of dining options nearby, enhancing the convenience of my stay.

Dining

6.0

The breakfast was okay on the first day but disappointing on the second, with limited options, not what I expected for a hotel stay.

Facilities

5.0

While some facilities were decent, like the housekeeping, I found the pool area neglected, and it needed frequent cleaning due to debris.

Zoe

United Kingdom, November 2024

6.8/10

I had a mixed experience during my stay at Surestay Plus By Best Western Orlando Lake Buena Vista. While I found the staff to be incredibly friendly and the location convenient for accessing the Disney parks, I was disappointed with the condition of the rooms as some aspects seemed outdated and in need of maintenance. The breakfast options were decent, but I felt that there were some significant improvements needed in room cleanliness and amenities.

Rooms

5.0

The room I stayed in was spacious, featuring two queen beds and a sofa bed, which was perfect for my family. However, there were issues like cleanliness and outdated kitchen equipment that dampened the experience.

Service

8.0

The staff at the hotel were truly accommodating and friendly, always willing to assist with requests, which really made me feel welcomed during my stay.

Location

8.0

The location was fantastic, just a short drive to the Disney parks and conveniently near a variety of restaurants, making dining options plentiful.

Dining

7.0

The complimentary breakfast included tasty items like pancakes and fresh fruits, which I enjoyed and appreciated for saving time before heading out to the parks.

Facilities

6.0

While the amenities like kitchenettes and shuttle services were helpful, the overall upkeep of the facilities could use a significant upgrade to enhance the guest experience.

Curtis

United States, October 2024

6.8/10

I had a mixed experience at this hotel. The rooms were spacious and comfortable, almost like a one-bedroom suite with a full kitchen, but they did show signs of age and some areas were a bit unkept. The location was fantastic, close to Disney and restaurants, which made it very convenient. However, I had some issues with service, like noisy late night housekeeping that disrupted my sleep and a lack of adequate bedding for the sofa bed.

Rooms

7.0

I found the rooms to be spacious and comfortable, with a nice kitchenette, although they appeared a bit old and some areas could use better maintenance.

Service

6.0

While the staff was friendly and kind, I experienced some issues, like random knocking at my door and not receiving bedding for the sofa bed.

Location

9.0

The hotel is perfectly located near Disney and a variety of dining options, which was a huge plus for me.

Dining

5.0

The dining options were a bit limited; while included in the rate, the grab-and-go breakfast could definitely use more variety.

Facilities

7.0

The hotel had a decent setup with good amenities, but I think they could improve the kitchen area in the rooms for better functionality.